IMPORTANT : We invite you to read this Privacy Statement carefully to find out why we collect your personal data and how said data is processed by Promoinversora del Vallès, S.L., Arimón, 60-64, 08202 , Sabadell, Barcelona.
This policy is subject to change, so it is convenient to consult it each time you decide to visit us.
SCOPE
This online privacy statement of Promoinversora del Vallès, S.L., is public and accessible to all users and customers of Promoinversora del Vallès, S.L., and applies to all Promoinversora del Vallès, S.L. websites. where www.promoviatges.cat is the main site or domain.
It also applies to those documents or messages issued by Promoinversora del Vallès, S.L. that link to this privacy policy or declaration or, where appropriate, indicate that it is accessed so that you know the use that Promoinversora del Vallès, S.L. makes. of your personal data.
Below, we inform you in a general way about the uses of your personal information. These uses and treatments are detailed later.
PERSONAL INFORMATION WE COLLECT
Information on the use of personal data, according to the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of natural persons, with regard to to the processing of personal data and the free circulation of these data (RGPD) and Organic Law 3/2018, of December 5, Protection of Personal Data and Guarantee of Digital Rights, which adapts the Regulation to the Spanish legal system and completes and develops its provisions.
Promoinversora del Vallès, S.L. respects your right to privacy and applies all current regulations in order to protect the personal data of its customers and users.
Your personal data is treated with the utmost confidentiality, having adopted Promoinversora del Vallès, S.L., as Data Controller, the necessary technical and organizational measures to guarantee the confidentiality and security of personal data, avoiding its alteration, loss , treatment or unauthorized access.
So that you can receive information and, where appropriate, be able to reserve or use the products and services that Promoinversora del Vallès, S.L. offers through the site(s) of Promoinversora del Vallès, S.L., it is necessary that you inform us of certain personal data necessary to be able to personalize our services and adjust them to your interests and needs.
We remind you that it is the user’s duty to let Promoinversora del Vallès, S.L. know of any change that occurs in their data, and that they have registered our sites, in order to proceed with their maintenance in the corresponding files.
To improve the services we offer you, it is possible that at the end of the service we provide you, you will receive a satisfaction survey. In it you will be asked for an assessment of the services received and a brief comment on the experience lived.
We collect your personal information for several reasons:
- Respond to service requests
- Performance of services
- Preparation of budgets
- Send you status messages about ongoing services
- Sending promotions that we consider interesting for our clients
- Quality and satisfaction surveys to improve the services carried out by Promoinversora del Vallès, S.L.
- Completion of the necessary documentation for the process of any incident/assistance covered by your insurance company
In addition, we may collect information related to your use of our websites through various technologies, such as the use of cookies.
You may revoke this consent at any time, as well as exercise your rights of access, rectification, deletion, limitation of treatment, oblivion, data portability and opposition by the means indicated in the chapter “EXERCISE OF RIGHTS” of this document.
PICKUP MODES
Promoinversora del Vallès, S.L. collects personal data through various channels: on the website www.promoviatges.cat, on the call center of Promoinversora del Vallès, S.L.; in the same physical centers of Promoinversora del Vallès, S.L., when requesting a quote or a service; on the Promoinversora del Vallès, S.L. page on Instagram; on the page of Promoinversora del Valles, S.L. on LinkedIn.
In any case and whenever applicable, we will give you the option of refusing to use your data for purposes of shipping or advertising communications.
COMMUNICATION TO THIRD PARTIES
For the management and fulfillment of the object of the contract, it may be necessary (and mandatory for the provision of the service) that your data (including information on allergies, food intolerances, etc.), have to be communicated to providers such as airlines, shipping companies, hotels and other service providers, which will be obliged to use the data, solely and exclusively, to comply with the purpose of the contract.
These providers, depending on the country of destination of your trip, may be located in countries for which it is necessary to carry out an international data transfer including, if applicable,
those that do not offer a level of protection comparable to that required by the EU, therefore being considered an international transfer of data expressly authorized by the interested party.
In the same way and in accordance with the Federal Legislation of the United States of America, your personal data will be accessible to the Customs Department of the United States in case you hire a flight that originates, ends or stops in said country.< /p>
You authorize us to communicate data such as Name, NIF, Bank Data, etc., to the Financial Entities with which Promoinversora del Vallès, S.L. works. for the sole purpose of managing transfers, collections and payments that result from the commercial relationship and the use of our services.
Finally, you authorize us to send the necessary information for the process of any incident/assistance covered by your insurance company and that it may require.
TREATMENTS AND USES
You can revoke the authorization you have given in order to allow your data to be used in a specific way at any time. Said revocation of authorization may not have a retroactive effect.
Production and management of the contracted service and billing
Without the requested data it will not be possible to carry out the service.
Personal data, as well as those related to the service, will be kept in our files for the time necessary to be able to enforce the guarantee of the service provided (5 years).
The data related to the invoicing of the service will be kept in our files for the time necessary to comply with the legal and fiscal obligations applicable to the services provided by Promoinversora del Vallès, S.L. (5 years + the current year).
Regarding this data processing, you may, if you deem it necessary, exercise the following rights:
- Access to know what data we keep and process.
- For rectification in the event that you consider that the data is not correct or because it has changed (for example, your contact information).
Handling inquiries
Personal data, contact information, images, will be kept in our files for the time necessary to carry out the requested management.
Regarding this data processing, you may, if you deem it necessary, exercise the following rights:
- Access to know what data we keep and process.
- Opposition and limitation, so that personal data is not processed -since your request is processed- for the purpose of the information service.
- For rectification in the event that you consider that the data is not correct or because it has changed.
- Of deletion or suppression in the event that you withdraw your consent for this treatment.
Quality Service
To comply with our quality commitments with the client, we periodically carry out a survey to find out the satisfaction with the work carried out for our clients and users in order to improve our services.
These surveys are carried out by electronic means (an e-mail is received with a link to the website where the survey is carried out) and no additional personal data is collected in them other than those that you have previously provided.</p >
In any case, the personal contact data collected for the purpose of sending you the quality survey will only be used if you give us your explicit consent.
The personal data referring to this treatment will be kept for this purpose for 3 months.
Regarding this data processing, you may, if you deem it necessary, exercise the following rights:
- Opposition and limitation, so that personal data is not processed -since your request is processed- for the purpose of quality service.
- For rectification in the event that you consider that the data is not correct or because it has changed.
Information about the services of Promoinversora del Vallès, S.L.
To keep you informed about the services provided by Promoinversora del Vallès, S.L. and specific promotions, we need to process your contact information.
On the other hand, in each communication sent you will be offered the opportunity to unsubscribe from them; Additionally, you can exercise the rights indicated below at any time.
Regarding this data processing, you may, if you deem it necessary, exercise the following rights:
- Opposition and limitation, so that personal data is not processed -since your request is processed- for the purpose of the information service.
- For rectification in the event that you consider that the data is not correct or because it has changed.
- Of deletion or suppression in the event that you withdraw your consent for this treatment.
Budgeting
The data that you provide us, for the elaboration of the budget, will be kept in our files until you inform us of the decline of its execution or until after 2 years, once this period has elapsed they will be deleted. Otherwise, they will become part of the Service Realization treatment.
Regarding this data processing, you may, if you deem it necessary, exercise the following rights:
- Access to know what data we keep and process.
- For rectification in the event that you consider that the data is not correct or because it has changed (for example, your contact information).
- Deletion in the event that the action budgeted by Promoinversora del Vallès, S.L. is definitively rejected
Study of job applications
The data that you provide us, to participate in our personnel selection processes, in case you are selected for the next phase, we will notify you of that decision. The data provided by you will be kept for a maximum period of 1 year, after which they will be deleted.
Regarding this data processing, you may, if you deem it necessary, exercise the following rights:
- Access to know what data we keep and process.
- For rectification in the event that you consider that the data is not correct or because it has changed (for example, your contact information).
- Of deletion or suppression in the event that you withdraw your consent for this treatment.
reCAPTCHA service
- The browsing IP address will be sent to Google as part of the system in order to distinguish a human from an automated form filling and submission system.
- All the details about Google’s privacy policy can be read on the page https://policies.google.com/privacy?hl=es
Communication of airlines associated with IATA
The data that you provide us may be communicated to the airlines for the following purposes: Real-time flight updates, Proactive notifications in case of service interruption (cancellations, delays, etc.), Baggage-related updates , Sending the information of the change of reservation or boarding pass automatically, for the following available flights.
These contact details will be managed by IATA member airlines under their own conditions. You can consult the aspects related to the use of this data and your data protection rights on the website of the corresponding airline and which is indicated on your ticket or airline reservation.
RECAPTCHA
We use the reCAPTCHA service of Google Inc. (Google) to protect data submitted through forms on our users’ pages. This service makes it possible to differentiate the data sent by people from automated messages and involves the transmission of the IP address and other data required by Google for the use of the reCAPTCHA service. For this purpose, the data will be transmitted to Google in order to be used. The IP address will be encrypted by Google in the member states of the European Union as well as in the states associated with the European Economic Area. Only in some exceptional cases, the IP addresses will be transmitted to the server of
Google in the United States for encryption. On behalf of the owner of this website, Google will use this information to evaluate the use of the service by users. The IP address transmitted by reCAPTCHA will be kept separate from other Google data. Google’s privacy policy applies to these data. All details about Google’s privacy policy can be read on the page https ://policies.google.com/privacy?hl=es
By using the reCAPTCHA service, the user consents to the processing of data about him held by Google in the manner and for the purposes established above.
EXERCISE OF RIGHTS
You can direct written communications for the exercise of your rights to:
Promoinversora del Vallès, S.L.
B-62016720
registered in the Mercantile Registry of Barcelona, in volume 31858, folio 4, page 198784, entry 1, sending your requests to the following address:
Promoinversora del Vallès, S.L.
Arimón, 60-64, 08202, Sabadell, Barcelona
You can also direct your communications through the following channels:
- In person, at our offices
- By email to rgpd@bmcglobal.net
- Contacting the phone +34 937484330 where we are at your disposal to assist you.
Submitted data requests may require you to provide additional documentation necessary to confirm your identity.
In any case, you can obtain general information on privacy and the Protection of Personal Data at the following link: www.agpd.es